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I did struggle to get my domain back. I'm not sure how I solved my issue but this might help you provided you have proper DNS settings on your domain registrar. I should definitely thank Jacklynn Tong and Patrick from the Google Apps team for their support and nitecruz from the blogger help forum who tried their best to solve my issue. I would list two possible solutions that would solve this issue.
Before we beign, just check whether the DNS settings are correct on your domain registrar. You need to have the CNAME and A NAME records as mentioned in the screen-shot below.
Note: Please replace the domain name in the respective rows above with your domain name. I just showed you the DNS settings for my blog.
Are they correct? If not, change them as mentioned above and wait for 1800 seconds. Now, trying redirecting your blog to the custom domain. If they are correct and still you see the problem on the blogger dashboard, then you need to try this...
SOLUTION 1
1. Login to your Google Apps Account - Domain Management. Navigate to "Settings" page from the dashboard. Now, choose sites tab that appears on the left.
2. You will see a tab that shows "Web Mapping". Just click on it. Check whether a mapping exists. If yes, then delete the mapping.
3. Now, login to your Blogger Dashboard and try to redirect your blogspot domain to the custom domain.
SOLUTION 2
1. Login to your Google Apps Account - Domain Management. Navigate to "Settings" page from the dashboard. Now, choose "Sites" tab that appears on the left.
2. You will see a tab that shows "Web Mapping". Just click on it. Check whether a mapping exists. If not, return to the previous page. Click on "Change URL" link that appears to be blue in color. Have a look at the screen-shot below.
3. Select the second option on the page that appears below. Just enter "www" in the space available in the second option. Proceed with the continue options. Now, make the DNS changes if required to! Else, leave it as it was! Have a look at the screen-shot below for better understanding.
4. Now, save the changes that you made. Wait for few minutes. Then, login to your Blogger Dashboard and try to redirect your blogspot domain to the custom domain. It should now redirect to the sites page which you enabled (mentioned at step 3). In other words, you should not see the "Another blog or.." error.
5. If yes, then your problem is solved. Just revert back to the blogspot domain from your blogger dashboard. Save it. Later, login to your Apps Accout and navigate to "Dashboard >> Settings >> Sites". Again hit the "Change URL" link and choose the first option. Save the changes you made. Log out from your Google Apps Account. Wait for few minutes.
6. Now, login to your Blogger Account and try to redirect your custom domain. You will not see "Another blog or Google site is already using this address" error.
Well, if the above two solutions don't work. Then, login to your Google Apps Account and Use the "Support" tab to contact the Google Apps Team. Your query will be addressed in not more than 48 hours. In my case, they even gave me a call to fix the issue. So, don't panic! You will get back your domain! You may contact me via email if you need any help regarding this issue!
Are they correct? If not, change them as mentioned above and wait for 1800 seconds. Now, trying redirecting your blog to the custom domain. If they are correct and still you see the problem on the blogger dashboard, then you need to try this...
SOLUTION 1
1. Login to your Google Apps Account - Domain Management. Navigate to "Settings" page from the dashboard. Now, choose sites tab that appears on the left.
2. You will see a tab that shows "Web Mapping". Just click on it. Check whether a mapping exists. If yes, then delete the mapping.
SOLUTION 2
1. Login to your Google Apps Account - Domain Management. Navigate to "Settings" page from the dashboard. Now, choose "Sites" tab that appears on the left.
2. You will see a tab that shows "Web Mapping". Just click on it. Check whether a mapping exists. If not, return to the previous page. Click on "Change URL" link that appears to be blue in color. Have a look at the screen-shot below.
5. If yes, then your problem is solved. Just revert back to the blogspot domain from your blogger dashboard. Save it. Later, login to your Apps Accout and navigate to "Dashboard >> Settings >> Sites". Again hit the "Change URL" link and choose the first option. Save the changes you made. Log out from your Google Apps Account. Wait for few minutes.
6. Now, login to your Blogger Account and try to redirect your custom domain. You will not see "Another blog or Google site is already using this address" error.
Well, if the above two solutions don't work. Then, login to your Google Apps Account and Use the "Support" tab to contact the Google Apps Team. Your query will be addressed in not more than 48 hours. In my case, they even gave me a call to fix the issue. So, don't panic! You will get back your domain! You may contact me via email if you need any help regarding this issue!
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Hi Mukund I have a custom domain blogger blog.But I haven't a google app account. So please tell how can i create it .Please help me out.
REPLY@vikash shankar: Just navigate to the following link Google Apps New Account and proceed with the instructions there! If you have any problem, well, just ping me via gtalk and I will help you out!
REPLYHi,
REPLYMy blog : http://www.tivi24h.com
Some day, my blog can not enter without "www" , It only works if you have "www" in front.
tivi24h.com : not available
www.tivi24h.com : available
I did as your instructions and still can not overcome.
http://cC0.upanh.com/24.634.31748859.vqf0/error.png
Please help me.
Thanks a lot!
@Tivi24h.com: Well, just contact me via email! Since you find a 404 error which means there is problem with your DNS settings. Don't panic! We'll try fixing it up!
REPLY@Mukund
REPLYI sent an email to you, I hope you will help me.
Thank you so much.
@Tivi24h.com: Well, I did receive your email and I sent a reply to the same! Let's have our conservation there!
REPLYYour solution to "another blog already exists" saved me a lot of time. Thanks.
REPLY@Zafar Khan: I'm glad to know that you found the solution from my article! Well, happy blogging Zafar! Hope you enjoy the other articles on my blog too!
REPLYHi Mukund,
REPLYYou helped me so much with this information. I can't thank you in words how much these meant to me.
I did everything you said, but still I seem to have some problem. I have changed URL for sites to www but still I get the 'another blog' error.
I reverted the Sites URL to default. Now If I access my custom domain I get a 404 Error from Google. Can you help me with this please :)?
@Sasanka: Why not? I would love to! Before you contact me via gtalk, I recommend you to do the same for various other services that you enabled on your Apps Account. For example, calender and other stuffs. Try redirecting after disabling everything. Still no use, then contact me via email and I'll try to help you out!
REPLYHi I have the same problem that is Another blog or Google Site is already using this address. Since I have removed the blog from blogger for which custom domain was set but now when I try to create custom domain again it gives me this error.
REPLYany help
@tvkorner: Well, I suggest you to follow the instructions given in the article above. Else, connect with me on gtalk or gmail and I'll try to help you out!
REPLYthanks man u saved my day !
REPLYThanks ,, but i still confused because i dont use Google aps like u.
REPLY\
I just make new subdomain n Another blog or Google Site is already using this address
@Gaptek: To be frank, I'm not an expert at this issue! I just shared what I did to get out that error! However, I suggest you to contact nitecruz who has enough knowledge this issue - Google Employee too:)
REPLYOH my gosh - it worked! I messed around for an hour yesterday trying all sorts of things and nothing worked until I tried your post. Thank you thank you thank you!!
REPLYErika Ward
www.awesomefamilytools.com
@Webmaster: Your on my team buddy! You just tried to work out for an hour but I struggled for a week I guess. Nevertheless, I'm glad that your problem is solved. Thanks for the comment buddy:)
REPLYMy friend, you 're my only hope..I've searched every post of the world about this stupid domain masking.. Well, i unistal sites on my Google apps account. Now i cant follow your instractions.. :( And i still have the "Another blog or Google Site is already using this address." problem... i dont know what to do... my next step is to delete my acoount.. Sorry for my bad english :(
REPLY@Afipnisi: You don't have the access to your Google Apps account! Is it? Did you try the solutions mentioned above?
REPLYActually i cant try the solution above because i unistal the google sites from my google apps acount. And now i cant acces the Google sites At ALL .. It just don't allow me to enter ! Not my google sites, Google sites Global url. But the google site afipnisi it stil exist... :/ i dont have idea what to do!!
REPLY@Afipnisi: Just let me know whether you are able to access your Google Apps account? I suggest you to connect with me on gtalk so that I can provide immediate responses than writing your comments out here!
REPLYIf I could reach through the computer and hug you right now I would. I've spent the past 3 days trying to figure out this issue, following multiple "solutions" from the help forums, and all it took was to change the Sites URL to custom and then back to default. Such an odd glitch. Thanks a ton man, you're a life saver and have relieved me of quite the headache.
REPLY@Eric Spring: Yup! Thanks a lot for the comment buddy! I would be happy if you can tweet or share the article as a gratitude:)
REPLYyour template is the best, i will
REPLYThank you, thank you, thank you!
REPLYI was struggling with this for hours when I came across your site. The second solution worked like a charm for me.
Can u help me i have same problem but i cant solve it.
REPLYwww.teezcricket.com is my domain
@punjabu: Yeah! Sure! I'll help you! Just hit me via email and I'll try to help you out!
REPLYThank you! You really helped me solve the problem!
REPLYyes, THANK YOU!!!
REPLYHi Mukund,
REPLYThanks for your article.:) I needed more help. I sent you a mail. I hope you can help me.
Hi Mukund,
REPLYi'm so glad to have come across your article! It has helped me and i am truly grateful!
all those headaches are now gone!!
thank you sooo much, it is totally appreciated!!
:)
I tried follow your steps, but it's still have 'another blog' error.
REPLYAnd, how to settings the CNAME and A NAME records as your screen-shot in Goddy?
Thank, so much!
@Tputti: Well, I've not had seen the Godaddy dashboard but I do know every domain registrant would have the option to edit their DNS settings! Check out for DNS management!
REPLYdear Mukund, I activate that google app thing for my site www.cricvid.com and my site stopped working. I removed by account from google app and site is not back to normal yet.. at this point, i just want error that shows up www.cricvid.com to go away. google app messed up my setting. :(
REPLYcan you please help me!
I figured it out! and your blog is great! keep it up :D
REPLYi followed your steps and still getting same error.. Please help me
REPLY@Kalpana S
REPLYI also have same problem, if you have solution please email me makeyouth@gmail.com
Hello,
REPLYMy site bloggershapes.com is alos not working and your trick is not working too...
Please help me..
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